Poor staff execution, there must be reasons, such as: employees do not know what to do, the lack of goals and direction; employees do not know how to do, no guidance, no method; employees do not have the motivation to do, it is because they do not know what they can get by doing well; employees do too slow, it is because the process is not perfect ......
In short, to improve team execution, it is necessary to do the following 7 points to ensure that morale is high and motivation is skyrocketing. The last point in particular is crucial.
The first point: make guidance
Many customers set tasks, often on a phrase: "Go and deal with this customer's problems."
But the staff are confused, what to deal with? For what reason should it be dealt with? How should it be done? Do you need to pay for it? They don't know what to do, so where do they start?
So, to improve staff execution, you have to give guidance when explaining tasks. When an employee encounters a problem and asks you for help, lend a helping hand. When employees know how to do, they will not be afraid of difficulties, and efficiency will naturally be high.
Second point: clear responsibilities
Very often, poor staff execution is because they do not have a clear position and responsibilities, do not know how large their own scope of responsibility, what things should be done, what things should not be done.
Companies have been stuck in the perspective of being ruled by people, but never have written norms for their duties. Therefore, the staff is like a car without a steering wheel, doing things to crash around, the execution is naturally not high up.
The third point: the establishment of standards
Staff execution, it is often possible that there is no a clear standard caused by. For example: the leader only said that the staff to deal with the customer, but did not say how to deal with. Is it better to get rid of the customer? Or is it to get the customer back? Whatever work the employee is to do, it must ultimately be reflected in the outcome. Only if the standards are clear can employees grasp the scale and know what they should achieve and to what extent.
Otherwise, the first time not up to standard, rework; the second time not up to standard, rework again ...... This is not only a waste of resources, but also a big blow to staff motivation and initiative. If the standard is clear, the staff will naturally get a corresponding increase in execution.
The fourth point: divided into light and heavy
Many employees are poor in execution because there are too many things, too many things, and they simply do not know which is better to do first. If the leader speaks clearly about the priorities of things in advance, so that employees do have a number in mind, discharged a sequence, the efficiency will certainly be greatly enhanced. If you only know how to grasp the eyebrows and beard, the final result is that which is not done well, which is not done.
Fifth point: timing
Poor staff execution, and the time limit has a lot to do with it.
If the task is set, but not limited time, it is likely to lead to staff procrastination, can be slow, slow, slow. So, to improve team execution, you must give each work task a good time limit.
Sixth point: diligent inspection
Many leaders are accustomed to shake hands with the management style, as long as the task is explained, they do not hear, waiting for the results. As a leader, but not to understand the work of the staff, only know sitting in the office and so on report, obviously cannot grasp the accurate progress and information, more unable to make judgments and correct errors. To improve execution, you must check diligently, more supervision, and keep an understanding of the progress of work, in order to control the initiative.
Point seven: give benefits
Staff initiative is poor, do things out of work, not effort, every day to muddle through, get by, this is a lack of motivation. To motivate them, you must give enough benefits. When subordinates achieve certain results, they should be encouraged and rewarded in time. If money is available, employees will definitely run.
This shows how much of an impact motivation has on employees and how obvious it can be.
In short, as a leader, you must remember that poor staff execution is very often a management problem. As long as you improve and optimise your management, execution will certainly be strengthened as never before.